Signature Design by Ashley Hyllmont Power RecliningSofa with Adjustable Headrest, Weathered Gray

These couches are awesome! Super easy to assemble and super comfortable.

So far so good. Delivery was inside to area I wanted my couch. Leather material is soft like cloth.. Easy to assemble, directions were easy to understand. Electrical controls all function as designed.

I would like to mention first and most of all- Ashley furniture has continued to bring valued purchases of some of the highest quality for our family. We have several pieces. We understood this when deciding on our next big purchase and always appreciate the ability to see products in their stores beforehand. I recommend it.This couch is gorgeous. The crosstiched pattern stands out; and for my preference having small children, it breaks up the smoothness of the fabric to help hide future imperfections.We had quite an amount of debate into shipping options. Even considering driving >100 miles to pick it up ourselves.MY ONLY reason for rating this purchase so low is due to the issues we had with shipping through NSD. We will never make a big item purchase through Amazon again because of this.You can check the wording on NSD's website for yourself to find why we thought it was the best decision. They hail massively on superiority, speed, and customer satisfaction. None of this was provided.Via tracking info- my item arrived a week early so I reached out to NSD directly to see when an earlier delivery date could be scheduled. They mentioned it hadn't even been scheduled yet and would call back.After not receiving a phone call, I checked tracking again the same evening to find that they scheduled it for a different day the next week...without talking to me at all. My husband needed to schedule out of work to be home- so this in itself was troubling, even setting aside the irritation around my item being in town already and I still had to wait another week to get it.The delivery day time frame was 9am -12pm. NSD gloats about their courtesy call 30 mins ahead of arrival. 12pm passed.... nothing. We reached out but could not get an ETA, so my husband just took the rest of the day off work.When we received our courtesy call they arrived fifty (50) minutes later.The drivers were nice and helpful.The saving grace is that this couch is lovely. If you are coming here to get information on the item- I love it, but I do not recommend buying through Amazon.We are also reaching out to BBB to make sure they are aware of the extremely misleading wording NSD holds on its website. My experience probably wouldn't have been as bad if expectations weren't set so high by the shipping company itself.Update:The BBB business profile for NSD (Non- Stop Delivery) is rated F / not accredited with multiple reviews & complaints filed of our same issues. Shame on Amazon for working with this company.

I love this because it has adjustable headrests. I wish they didn't go up and down as much though, I am not that tall. firm cushioning, but still very comfy with a blanket. Looks classy and nice in my place, but a little antiseptic- could use prettying up a little. Very masculine like office furniture lol.

The delivery driver made me help him get it off the truck and talked s*** to me the whole time because I had an ACL surgery and couldn’t carry it as fast as him. My ex girlfriend was terrified of the man as he was creeping on her and she said he gave her rapey eyes.AnywaysAwesome couch

Ordered furniture and after many delays canceled it and ordered for Amazon because of their dependability. The customer service through Amazon is great, we love the furniture itself. It's very comfortable! Our dog Link even loves it and the hair doesn't stick to much. The delivery company Ceeva was the issue. The 1st delivery date, they claim was never passed on to the local hub. Then the recliner 1/2 of the order arrived but not the couch, then they ran out of time to make it, it was finally delivery 10 days after my promise date even though it was at the local hubs wear house the day before my delivery date.