iCarsoftCR Pro Diagnostic Scan Tool,Professional Multi-Brand Multi-System Car Diagnostic Tools

I don't write reviews often, unless something is really awful or really great. Let me explain where I am coming from in writing this review: I have owned a number of OBD scanners at different price points. I do all my own auto work and have rebuilt several wrecked vehicles just for fun - so I am not a novice or just an oil change DIY guy.I have owned very basic OBD scanners, specific scanners, and more "comprehensive scanners" all before buying this CR Pro. I previously bought an iCarSoft i980 which is specific to Mercedes ONLY. With my latest project vehicle which is also a Mercedes, it was newer and had more modules that the i980 couldn't communicate with. The CR Pro was a prime purchase with free returns so I figured I'd try it. So I have the i980 pocket scanner for Mercedes Benz only, a top end Zurich scanner that does OBD + OEM codes, SRS, ABS, etc, and now the CR Pro.The CR Pro is fantastic. They make different versions of this scanner and some are limited to how many makes it will scan, if you go with the CR Pro it will do all makes and all models. The European OEM code scanning functionality is amazing. Compared to my next best scanner which gave me 2 codes, the CR Pro ran through all 42 modules on my latest Mercedes project and gave me exact detail about the codes it was pulling. It also gives you live data feed and live input on the different modules.Before purchasing this, I read some negative reviews. Some even saying that this doesn't do anything a $15 scanner doesn't do. Those people are flat out wrong and clearly are not using this correctly. This has great functionality and works surprisingly well.Is this a true, professional level scanner? No. But it's also well under the $1,000+ price point that comes with professional scanners. I would even bet that a number of small independent shops run a scanner like this - in fact I know for sure that this more functionality and capability than the scanner that a couple of my local indy shops use - all for under $300!You can definitely buy a cheaper scanner and it may work well for you, but if you own a European car or more than one car and like to DIY - I would make the investment in this scanner, it's fantastic and I wish I had bought it sooner/before I bought the other 2 scanners I own!

First off - unit is solidly built. I left the screen film on just in case. OBD-Serial cable is solid molded. Screen is bright and easy to read. Buttons are big, solid and have audible click feedback.Purchased due to an intermittent non-start issue in a 2008 MB. First step was to assure updated model info. Easily connects via free iCarSoft app to the iCarSoft website via USB to PC and allows you to select what car models you what to update. Only takes a few minutes for all models with large data files direct to the unit - no storage issues. Once plugged into OBD port, one button select for diagnostics, select your make/model and hit auto scan - unit goes through every system it can access. MB had almost 40 subsystems that it scanned and collected info on. Immediately identified the subsystem problem and pinpointed a steering lock mechanism failure. Replaced the lock mechanism and unit was able to clear error. Saved the cost of the unit on this repair alone. Initial scan also found several other errors that weren't noticeable (like a failed passenger foot A/C fan - ended up just being an unplugged connector under the dash but would have never known otherwise).Another example - did an oil change and next day threw an engine light. Scanner immediately pinpointed an overly rich air flow error in all sensor banks. Brought me right to the air intakes which were not correctly seated. Reseated the intakes and cleared the error on first drive. Odd circumstance but would have been searching without the targeted finding of the scanner.Using this unit on 4 different cars ranging from 2008 MB to 2019 Ram 1500. All models natively supported and so many subsystems visible to it. Also acts as a straight OBD2 scanner, live data monitor and has ability to do resets/cals of certain systems like ABS, EPB, etc.Nice product, exceeded expectations. Happy customer.

It works for what I needed but depending on the brand car it is somewhat limited functionality for the price. For example it will reset for a new battery installed on a porsche but not a mercedes. There is no way to tell if it will work for what you need it for until you hook it up and try it.

Couldn't read codes from the ECM on a Jaguar. Very intermittent behavior. My 20 year old crappy OBDII reader is more useful. Same on an NB Miata.When it could read the channels, many temps were expressed in volts (meaning they didn't bother to create a formula to convert them). Some were shown in impossible values, etc. This car ran fine. Reader is junk.Reported the issues to iCarSoft "US Support". lol! All emails came in the middle of the night ET. So clearly from China. They kept asking for more detail, videos, pics, logs, until I gave them everything they asked for and more. Then they stopped responding. They were clearly stalling to see if I'd give up and not send them something.Stay away. Frustrating unsupported junk.